Salesforce is a cloud-based customer relationship management (CRM) platform that is used by businesses of all sizes to manage customer interactions and data. It offers a range of tools and features that allow organizations to manage their customer data, marketing campaigns, sales pipelines, customer service and support, and much more.
The training program teaches individuals how to use Salesforce to manage customer interactions and data, marketing campaigns, sales pipelines, customer service and support, and other business operations. It covers both the technical and non-technical aspects and is suitable for individuals with varying levels of experience.
The training program typically includes the following components:
The goal of this training program is to provide individuals with the knowledge and skills they need to use the platform effectively. The program aims to help individuals become proficient in managing customer interactions and data, sales pipelines, marketing campaigns, customer service and support, and other business operations.
The target audience for this training program includes:
There are no specific educational or professional qualifications required to participate in this training program. This program is for individuals with varying levels of experience, from beginners to advanced users, and do not require prior knowledge of programming or databases. However, a basic understanding of programming, databases, or CRM concepts is useful, but not required.
To get the most out of this training program, it’s recommended that participants have a good understanding of basic computer skills, such as how to use a web browser, email, and office productivity tools. Additionally, participants should be familiar with the business processes they want to manage with Salesforce.
This course is perfect for absolute beginners with no previous coding experience, to intermediates looking to sharpen their skills to the expert level.
Yes, this course as well as every other course we offer is available offline as well as online.
Yes, but you must complete all the mentioned modules in this course successfully to receive the course completion certificate.
Yes, there will be opportunities of placement given to the students by the institution after completion of the course.